Frequently Asked Questions
Does Zeno provide printing services?
The short answer is no. Zeno provides industry-leading printers and copiers, for lease or purchase, as well as innovative managed IT services to local businesses. Essentially, we provide Goldilocks-level printer services (along with copiers and laser printers) and help you determine what office infrastructure is just right for your business needs. We don’t do the printing or copying, we provide you with the printers and copiers – whether by sale or by lease – so you can fulfill your business goals independently. This is typically referred to as managed print services (MPS).
What are the benefits of managed print services (MPS)?
The biggest benefit of MPS for end customers is getting easy and affordable access to high-resolution, full-color printers and copiers from industry-leading manufacturers that would normally be prohibitively expensive. It also allows customers to get the ideal fit for their office environment and printing needs without having to compare printers, sort through specs, or worry about prices. Instead of your team going through the painstaking process of determining exactly what you need, our experts do it for you – effectively designing your entire printer and copier environment to your exact specifications.
How do I determine how many printers or copiers I need for my business?
Zeno’s experts will help you figure that out with a free assessment, then design and put in place the right solution that fits your needs. From there, we take away the burden of installing, managing, and supporting your technology infrastructure. You won’t have to worry about a thing!
Does Zeno help with the upkeep and maintenance of the devices they provide?
Yes. Our services also include proactive, ongoing monitoring, support, and maintenance of the devices you choose for your business needs to ensure that all equipment stays functional at all times so your IT team doesn’t have to lift a finger.
What if I don’t need a large fleet of printers or every last high-tech feature to meet my needs?
Then Zeno won’t recommend them! Just as you might search for the right person for the right job, we believe your copiers and printers should be the right size, right volume, and fit the right application for your business to run at peak productivity – no more, no less. Our goal is always to right-size the unique requirements of your printer and copier needs to eliminate unnecessary or underutilized equipment while ensuring that there are enough devices strategically placed to meet the demands of your organization.
What is Zeno Digital Solutions’ service area?
We serve the needs of local businesses throughout all of Dallas and Fort Worth and surrounding communities, as well as the greater North Texas region.
Contact Us Today!
Think your organization is a good candidate for a detailed assessment?
If you’re in the DFW area and require more robust printing and copying infrastructure to meet your business needs, Zeno Digital Solutions can help you devise and implement the right solution. We take away the burden of installing, managing, and supporting your technology infrastructure to help eliminate unnecessary costs and minimize equipment downtime.
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